Privacy Policy
Privacy Policy
Welcome to Surahi. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and make purchases from our website.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
2. How We Use Your Information
- Full name
- Email address
- Phone number
- Shipping and billing address
We use your information to:
- Process and deliver your orders.
- Communicate order confirmations, shipping updates, and customer support.
- Improve our website, products, and services.
- Prevent fraudulent transactions and enhance website security.
- Send promotional offers, newsletters, and updates (only if you choose to receive them).
- Comply with legal obligations.
3. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us:
- Remember your preferences.
- Keep items in your shopping cart.
- Analyze website traffic.
- Improve website performance.
- You can disable cookies through your browser settings, although some website features may not function properly.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with:
- Trusted shipping and courier companies to deliver your orders.
- Website hosting and technical service providers.
- Government or legal authorities when required by applicable law.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of online transmission or electronic storage is completely secure.
6. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
