Refund policy

We are committed to providing high-quality products. If you receive a defective or damaged item, you may request a replacement within 7 days of delivery.

Eligibility for Replacement

To qualify for a replacement:

• The issue must be reported within 7 days of receiving the product
  
• The product must be unused and in original condition
  
• All original packaging, tags, and accessories must be included
  
• The item must show no signs of damage, misuse, or tampering by the customer
  

Replacement Process

• Once your claim is submitted, our team will review and verify the issue
  
• You may be asked to provide photos or videos as proof of the defect
  
• After approval, we will proceed with the replacement process
  

Delivery Charges Policy

• If the claim is genuine:
  We will cover all delivery charges for the replacement
  
• If the claim is not genuine:
  The customer will be responsible for both return and re-delivery charges
  

Important Notes

• We do not offer refunds under any circumstances
  
• We do not allow exchanges with other product categories
  
• Replacement is only applicable for the same product (same model/variant)
  
• Claims made after 7 days of delivery will not be accepted