How long does delivery take?
Orders are usually delivered within 3–7 business days across Pakistan. Delivery to remote areas may take slightly longer. Please note that deliveries may be delayed due to unforeseen circumstances such as bad weather, public holidays, or other external factors beyond our control.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery all over Pakistan.
How can I track my order? (optional)
Once your order is shipped, you will receive a tracking number by SMS or email.
Can I change or cancel my order? (optional)
Orders can be modified or cancelled within 1 hours of placing them by contacting our support team.
Are your bottles and tumblers BPA-free?
Yes, all our hydration bottles and tumblers are made from high-quality, BPA-free materials.
Are your bottles leak-resistant?
Yes, our bottles are designed to be leak-resistant when the lid is properly secured.
How do I clean my bottle or tumbler?
Tumblers are dishwasher safe; We recommend hand-washing with mild soap.
Are the bottles and tumblers safe for hot beverages?
Yes, our bottles and tumblers are made from high-quality SUS 316 stainless steel, which is safe for both hot and cold beverages.
Can I put my bottle in the freezer or microwave?
No, do not place bottles in the microwave or freezer as it may damage the product.
What is your return policy?
7‑DAY REPLACEMENT ONLY (NO REFUNDS, NO EXCHANGES WITH OTHER CATEGORIES)
If claim is genuine – We will cover replacement delivery charges.
If claim is not genuine – Customer pays all delivery charges (return + replacement).
IMPORTANT:
PRODUCT MUST BE UNUSED, IN ORIGINAL PACKAGING, WITH ALL ACCESSORIES INCLUDED, AND NO TAMPERING